Jeff Steffens

President and CEO

Jeff is FocalPointe’s Chief Executive Officer, responsible for managing the company, formulating and executing long-term strategies, and creating an overall foundation for continued company growth and success. He is the primary decision and policy maker defining the core beliefs and aspirations through interactions with Clients, Partners, Employees and other key Stakeholders. He has served in this role since FPG’s formation on July 1, 2012 as a result of the merger of Optix Consulting and Valuewise Consulting and Placement.

John Krpan

Partner, Strategy and Business Development

John is an innovative and entrepreneurial leader with multi-industry experience who helps identify and implement practical solutions to complex problems. He delivers transformation solutions within programs, departments or organizations as a whole, and his skills as an agent of change have afforded him roles as COO, CEO, CIO as well as senior consulting appointments. John’s framework for problem solving has enabled him to function within large companies and early stage start-ups in a broad range of technical and operational environments. A common thread in his solution delivery is the injection of appropriate levels of rigor, discipline, process and methods. On large scale endeavors, John is adept at leveraging onshore, offshore and near-shore sourcing strategies. While transferable across a range of industry, the bulk of John’s experience is in telecomm, healthcare, retail, manufacturing, utility/energy and finance. In terms of technical applications, John has practical experience with governance, risk and compliance, digital transformation and managed services. He holds a BS degree, MA degree, and he is a certified management consultant.

Malu S. Milan

Partner, Chief Technology Officer

As CTO, Malu brings more than 25 years of industry expertise in Government, High Tech Manufacturing, Retail and Executive Digital Solutions advisory across every functional vertical. Her portfolio of experience includes deep technical product leadership, strong drive for Quality & Operational Excellence, Product Innovation and simplification, Cybersecurity & Privacy (GDPR/CCPA), Process and People leadership across business units and IT. Having a deep passion for how innovation in technology can transform the landscape of an organization, Malu inspires us with creative thinking while being able to define a simple and clear roadmap to drive digital transformation. Malu has served as Board Member to multiple organizations focusing on Digital Transformation, Operational Excellence and fostering Engineering non-profit programs for minorities.

Ray Polakovic

Governance and Compliance Lead

Ray draws on a diverse background consisting of law, business management, data management and analytics to bring a unique perspective to solving a variety of business problems.  Ray's legal experience, in addition to his experience spearheading several projects focused on master data management, business intelligence, performance management, data governance, compliance, and privacy brings a skill set well-suited to the regulatory landscape virtually all firms face today in handling their data responsibly and effectively.  Ray has worked in a variety of industries, including financial services, retail, media and entertainment, and higher education. 

Jodi White-Tauber

Finance and Operations Manager

Jodi is a driven and organized leader with 17 years of financial and operations management experience. A proven leader who excels at strategy, problem solving, business process development, and corporate efficiency. Jodi has an extensive background in software implementation, SOP creation, Six Sigma Kaizen leadership, opportunity management, database management, and mergers and acquisitions. Jodi has personally built and directed a shared service finance organization for a Fortune 500 company, as well as several start up corporations. She prides herself in providing accurate reporting and business solutions to help with business efficiency and process improvement.

Ruth Bonner

Marketing Manager

Ruth joins FocalPointe Group with over a decade of extensive experience in collegiate athletics and higher education during which time she honed her skills in leadership, vision execution, marketing, and audience development across multiple platforms. As Marketing Manager, Ruth combines her passion for art and design with her ability to crystalize messaging through digital content. She holds a BA and an MS degree.